Terms & Conditions

Terms for Classes & Events

Privacy policy

We’re so glad you're here. At Luv Yourself Space, we’re here to help you come closer to yourself — with presence, care, and flow. Before booking a class, membership, or event, please take a moment to read through the terms that help us honour your time, protect our space, and hold a safe, respectful, and soulful environment for all.

Four Core Etiquette Rules

1. Barefoot = Closer to Yourself

We’re proud to have a no-shoes policy in both of our studios. Leave your shoes on the green mat by the door and arrive as you are — grounded and open.

2. Time is Our Most Precious Asset

Please arrive 5–10 minutes before class to get settled, change, freshen up, and prepare.

Late arrivals may not be permitted entry if it disrupts the experience for others.

If you have injuries or special requirements, let your teacher know beforehand. And always say hello — we’re here to flow together.

3. Being in the Now

Please silence your phone upon entering the studio. This supports a deeper, uninterrupted experience for both you and those around you.

4. Bookings Must Be Made Under Your Own Name

For health and safety reasons, all class and event bookings must be made under the attendee’s own full legal name. Bookings made under another person’s name (such as a partner, friend, or family member) are not permitted. This ensures accurate records for liability, insurance, and emergency purposes. Attendees may be refused entry if their booking details do not match their identity.

Class & Booking Policies

1. Cancellations (Regular Classes)

You can cancel or reschedule your class up to 5 hours before start time via our online booking system.

Cancellations made in time will credit the class back to your account for future use.

We do not offer refunds on class passes.

If a class is cancelled on our end, we will credit the class back to your account.

2. Refund Policy (General)

We offer a full refund for any service or package purchased within 24 hours — just email us at hello@natalialuvyourself.com.

This does not apply to recurring monthly memberships — please contact us at least 3 working days before renewal to cancel.

No refunds are given after 24 hours.

Memberships cannot be transferred to others unless due to a medical reason supported by a doctor’s note.

3. What’s Included

Both studios are equipped with anti-bacterial and anti-microbial mats and blocks.

You’re welcome to bring your own equipment.

Hands-on assists may be offered — and you’re always free to say no. This is your space, and you choose what Luv means.

4. Special Assistance & Accessibility

Our ground floor “Yogic Space” is fully accessible.

Our first-floor “Industrial Vibe” space is not wheelchair accessible due to building limitations.

Please contact us in advance if you need special support to participate.

Membership & Intro Offer Terms

1. Intro Offer – Get a Taste Set

Enjoy full access to a selected monthly membership at a considerable discount for 30 days from the date of your first use.

This offer does not include events, courses, or workshops unless otherwise specified, and will auto-renew unless cancelled.

2. Monthly Memberships (Auto-Renew)

Our rolling memberships (e.g. CORE, FLOW, and VIP) renew automatically every 30 days.

To cancel, please email us at hello@natalialuvyourself.com at least 3 working days before your next billing date.

No partial refunds are issued after payment has been processed.

Workshops & Special Events

1. Cancellation Policy

Full refunds are available for cancellations made 7 days or more in advance.

No refunds or transfers for cancellations within 7 days unless:

The event is fully booked, and your place is filled from the waitlist, or

You are unwell, injured, or pregnant and provide a doctor’s note (20% admin fee applies)

2. Missed Sessions

We cannot offer partial refunds or transfers for missed sessions in multi-day courses or events.

3. If We Cancel

You’ll receive a full refund or the option to transfer to another event.

Disclaimer: Health & Safety Acknowledgement

By booking and attending any session, you agree that:

  • By booking and attending any session, class, or event at Luv Yourself Space, you confirm that:

  • You are fully aware of your physical and mental condition and understand that participation is at your own risk.

  • You voluntarily engage in any movement-based, breathwork, sound, or energy practices, and agree to listen to your body and rest or stop as needed.

  • You understand that our facilitators are not medical professionals, and the sessions are not a substitute for professional medical, psychological, or therapeutic advice or treatment.

  • You accept full responsibility for your well-being during and after the session.

  • You agree to inform the facilitator of any relevant injuries, medical conditions, or sensitivities before the session begins.

  • You waive and release Luv Yourself Ltd, its teachers, staff, and collaborators from any and all claims of liability for injury, illness, or accidents that may arise before, during, or after participation.

Need Support?

For cancellations, technical issues, or questions, please email us at hello@luvyourself.space anytime.

We're here to help you feel safe, seen, and supported.

With Luv,
The Luv Yourself Space Team

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